Software reshipment service

You can use this form for a reshipment of lost software. We will process your reshipment request manually and provide new download links by e-mail within some days.

Please fill out this form only, if you really got no backup of your keyfile and you are unable to log into ShareIt's Customer Control Center .
If you can't find a lost keyfile on a computer it frequently can help to do a file search for *.t2k files.

Please note that you can download the latest updates from here.

Please fill out the form as detailed as possible. This helps us to track and process your order faster.
We manually validate every reshipment request. Filling this form with bogus data is a fraud attempt!

Please create backups of your downloads and key files after you received our email!


Submit a reshipment request

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Updates

How do I receive updates?
You can download the latest version of our software  from the update section of the downloads page . You don't have to pay for minor updates (e.g. 1.1 to 1.2).
Beside of that we notify you by e-mail about product updates. We use the e-mail address which you used for your order from ShareIt.

Were can i find details about the updates?
You can verify in the news section of this web site whether you own the latest version and which changes we made.

My e-mail address has changed.
Log into ShareIt's Customer Control Center . Here you are able to view your past orders and you can change your e-mail address.

I've lost my software. How can I download it again?
Log into ShareIt's Customer Control Center and you will be able to view your past orders and keyfiles. ShareIt will also help you to track orders etc. You can download the latest updates from the downloads section of our website. Please do always create backups of your downloads and keys.

I've lost my software and I can't log into the ShareIt's Customer Control Center to download it.
You can request a free reshipment of the software. Please create backups of your downloads and keys!

I didn't receive the e-mail.
We deliver the updates and news to the e-mail address which you used for your order from ShareIt. If you did not receive our update e-mail make sure that your spam filter did not delete it. Please do not unsubscribe from our update & news e-mails. Also, please make sure that the e-mail address that you use for your ShareIt account is correct.

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