Support: Any kind of personal support from Tone2 is completely for free. We also provide regular updates for our customers which are also for free.
Tone2 Audiosoftware
FAQ:
I want to purchase a product and have a question. Ordering help
How does the online shop work? 1) Place your order 2) Receive your download link and your keys by email. We recommend to backup these files. 3) Install the software 4) enjoy!
How do I receive updates? We will notify you by e-mail about product updates. You can verify here if you own the latest version. If you did not receive our update e-mail make sure that your spam filter did not delete it.
I've lost my software. How can I download it again? Log into ShareIt's Customer Control Center and you will be able to view all past orders, download-links and serial-numbers. ShareIt will also help you to track orders etc.
Will there be MAC versions? All licenses are cross platform. You buy a license once and can use the product on both platforms: MAC and PC. All MAC version are available as universal binary for Intel MACs and Power PC. They support audio unit (AU) and VST 2.4. The Mac versions are usually released some weeks after the PC version.
What are the demo limitations? All demos stop producing sound after 10 minutes. Some demos have additional limitations which are explained in the manual.
My e-mail address has changed. Log into ShareIt's Customer Control Center and you will be able to view all past orders. This is the right place to change the e-mail address.
Do I have to pay for updates? You don't have to pay for minor updates (e.g. 1.0 to 1.1). They are free and are sent out automatically by email when they are available.
