FAQ:

Q: How do I receive updates?
A: We will notify you by e-mail about product updates. You can verify here if you own the latest version. If you did not receive our update e-mail make sure that your spam filter did not delete it.

Q: I've lost my software. How can I download it again?
A: Simply log into ShareIt's Customer Control Center and you will be able to view all past orders, download-links and serial-numbers. They can also help you track orders etc.
 
Q: Will there be MAC versions?
A: All licenses are cross platform. You buy a license once and can use the product on both platforms: MAC and PC.
All MAC version are available as universal binary for Intel MACs and Power PC. They support audio unit (AU) and VST 2.4.

Q: What are the demo limitations?
A: All demos stop producing sound after 10 minutes. Some demos have additional limitations which are explained in the manual accompanied by them.

Q: My e-mail address has changed, what now?
A: Simply log into ShareIt's Customer Control Center and you will be able to view all past orders. There you can change your e-mail address.

Q: Do I have to pay for updates?
A: You don't have to pay anything for minor updates (e.g. 1.0 to 1.1). They are free and are sent out automatically when they are available.

Q: Can licenses be transferred? How can I do a license transfer?
A: License

Q; I think I found a bug. What should do I do now?
A: Bug reporting

Q: Where can I make a feature suggestion for future updates?
A: www.kvraudio.com

For further questions regarding Tone2 products you can contact us directly by e-mail at support@tone2.com